This 4-hour course aims to equip private bankers with the understanding, knowledge and skills to apply when handling client information, to ensure adherence to regulatory requirements in Singapore.

• Assistant Relationship Managers, Relationship Managers and Team Leads in Private Banks
• Covered Persons under Private Banking Code of Conduct

Recommended for: Private Banking & Wealth Management

• Understand the regulatory requirements on handling of client information
• Apply the best practices in the day-to-day handling of client information

Part 1: Privacy Requirements

• Real life cases of privacy breaches
• What are privacy requirements in Singapore
• Common causes of privacy breaches
  • Case examples and exercises
• Managing client confidentiality

Part 2: Personal Data Protection Act

• What is Personal Data and Other Key Terms
• Data Protection Provisions: Understanding the obligations and Scenario Based Exercises
  • Accountability Obligation
  • Notification Obligation
  • Consent Obligation
  • Purpose Limitation Obligation
  • Accuracy Obligation
  • Protection Obligation
  • Retention Limitation Obligation
  • Transfer Limitation Obligation
  • Access and Correction Obligation
  • Data Breach Notification Obligation
• Do Not Call Provisions
• PDPA Enforcement

Assessment – MCQ

With over two decades of compliance experience across law enforcement and private banking, our trainer offers rare practical authority on financial crime. She has led monitoring at major international banks, built compliance frameworks from the ground up, and draws on a criminal investigation background to strengthen expertise in fraud detection and AML. She is also certified in anti‑money laundering and fraud examinations.